Resume | Wray

Technical skills

Cloud platforms: Azure (VMs, Storage, Azure Monitor, IAM), Entra ID, AWS EC2 (basic), Microsoft 365 admin
Endpoint management: Microsoft Intune, Windows Autopilot, compliance policies, configuration profiles, app packaging and deployment, Jamf, Google Workspace Admin
Infrastructure: Windows Server, Active Directory, Group Policy, WSUS, VMware vSphere / ESXi, DNS, DHCP, VPN, Azure virtual networks
Identity & access: Okta, SAML / SSO, MFA policy management, RBAC, least-privilege enforcement, identity lifecycle management, Zero Trust, Conditional Access
Security & compliance: Microsoft Defender, Nessus, Veeam Backup, SOC 2 aligned endpoint hardening, vulnerability management
Automation: PowerShell (identity provisioning, access control, system configuration), Python (basic), Docker (basic), Terraform (basic)
Monitoring: Azure Monitor, Log Analytics, Datadog

September 2025 – April 2026

Built Intune endpoint management from the ground up, transforming a loosely enforced environment into a standardized, secure system with defined compliance baselines across 300+ endpoints.
Led enterprise migration of 300+ endpoints from Windows 10 to Windows 11 through staged deployment rings, compatibility testing, and phased rollout with minimal user disruption.
Eliminated standing local administrator access across 300+ endpoints by implementing RBAC and privileged access workflows, reducing attack surface and aligning with security best practices.
Packaged and deployed enterprise applications via Intune, replacing ad hoc installs with standardized, auditable software distribution.
Administered Okta, Entra ID, and Google Workspace for identity lifecycle management, SSO, and access control; enforced SOC 2-aligned identity and device security controls.
Automated routine tasks using PowerShell: group access provisioning, mailbox modifications, printer SMTP deployment, and policy automation.

March 2024 – August 2025

Administered hybrid Windows Server infrastructure supporting ~2,000 users across 180+ virtual machines in VMware vSphere environments spanning multiple data center sites.
Administered Windows Server environments including Active Directory, Group Policy, and WSUS patch management; performed routine hardening and vulnerability remediation using Defender and Nessus.
Monitored infrastructure health and built custom alerting dashboards in Azure Monitor and OPMAN, providing real-time visibility across hybrid on-prem and cloud environments.
Supported core infrastructure services including DNS, DHCP, and VPN, ensuring reliable network connectivity across hybrid on-prem/cloud environments.
Managed Entra ID (Azure AD) as core cloud identity platform, enforcing access policies, RBAC, and conditional access across hybrid environments.
Developed and maintained documentation for system configurations, operational procedures, and infrastructure topology.

March 2022 – March 2024

Supported launch of 4 remote sites and deployed 100+ endpoints (laptops, mobile devices, printers) with asset tracking and monitoring.
Provided 24×7 on-call support in rotating schedule; diagnosed and resolved system, network, and peripheral issues for remote and on-site users.

August – October 2022

Tier 1–2 remote support across 126 Austin ISD schools.